Club 91 not a good value Let me say the staff is friendly. Amazing coffee, food and snack presentations all day, plus Francisco and Marco at the bar- wowww, the best drinks we've ever had! As a Bonvoy gold member, we have been granted a late check out which was appreciated. THANK YOU!! We do not need DanielA12264, Front Office Manager at JW Marriott Cancun Resort & Spa, responded to this review. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. At the JW’s Spa, families can relax in a three-level, 35,000-square-foot facility furnished with 17 treatment rooms, a sauna, steamroom and lots of Mayan herbal inspired treatments. Employees continue to be friendly and helpful and the large variety of restaurants is nice. DEFINITELY NOT the same experience you would receive at a JW in the States.....very disappointing-AND my toe still hurts & black/blue. In my opinion Club 91 is not worth the additional cost. Club 91, Cancun: See 34 reviews, articles, and 25 photos of Club 91, ranked No.23 on Tripadvisor among 81 attractions in Cancun. Now that the Club and Club level rooms have been renovated this is once again a great value. JW Marriott Cancun Resort & Spa details: Find a lifetime of recollections at the JW Marriott Cancun Resort and Spa. The following morning, after I woke up to bruises over most of my body, I went to the front desk to speak to the manager. 4.8. And the introduction from Carolina of Aquachile blew our minds and taste buds. Marriott | Marriott Bonvoy - JW Marriott Cancun, Mexico [Master Thread] - Thanks for the info. The pools there are great as well. Guest Reviews. We only used the family pool, since we had a kiddo with us. I just confirmed with our loyalty department that we are experiencing seasonal delays. As Marriott Rewards member, we have stayed at many Marriott properties and we enjoying returning to Cancun year after year. Dive into Yucatan’s cultural heritage on this full-day tour from Cancún or the Riviera Maya, calling at Chichén Itzá (admission not included), the Ik Kil cenote, and Valladolid. The renovation has refreshed it and made it worth staying again. all friendly and extraordinary helpful with a special shout out to Yazim and Marco. Guest reviews. But let me tell you, Josephat makes a fantastic cocktail - WOW!! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Some more cozy options in the bar area. I was promised 40,000-50,000 Marriott points for my inconvenience and suffering, which I have not received some 4 weeks later. entree changes nightly, but the rest stays the same with a potato option popping up on a couple nights.Dessert each day (5 days) small cakes. Rooms had been recently renovated and were beautiful. We chose the a la carte option as we knew that we wanted to try a lot of the local cuisine. It was very sterile. Inspired by the great pyramid of Kukulcán, the executive club lounge labelled Club 91 is an exclusive haven of luxury. Every single person working there went out of their way to show us such kindness. Sorry, there are no tours or activities available to book online for the date(s) you selected. Cleanliness . Both The Mark and Crosby Street Hotel are highly recommended by professional travelers. Thank you JW Marriott and Club 91 for an unforgettable experience! Reserve a luxury escape at JW Marriott Cancun Resort & Spa. Dear 226cyndif,Thank you for sharing your valuable feedback regarding your recent stay at our resort. However, we would absolutely visit again - see you next time! JW Marriott Cancun Resort & Spa offers transfers from the airport (fees may apply). JW Marriott Cancun Resort & Spa: Rude agent at Club 91 - See 379 traveler reviews, 729 candid photos, and great deals for JW Marriott Cancun Resort & Spa at Tripadvisor. We were able to get some drinks in the lounge before getting into our room with a beautiful sea view. JW Marriott Cancun Resort & Spa, Cancun Picture: Club 91 - Check out Tripadvisor members' 50,542 candid photos and videos. They did find me a banana upon request. The gym was great - on the 5th floor with windows on 3 sides, perfect for the hot Cancun weather. It was very busy when we arrived and a challenge for the lounge staff to keep up - they may want to consider more staff during times like spring break. Review of JW Marriott Cancun Resort & Spa Reviewed July 30, 2019 Let’s just start off by giving a shout out to a wonderful staff in Club 91 on the 14th Floor. 4.6 out of 5.0. Internally though, the property upped its game as well. 4.7. And we so appreciated it. The pool complex is the real standout at the JW Marriott Cancun Resort & Spa. The pizza restaurant was great for our son.It’s a mega hotel which is just not for me, 2 nights was plenty before we moved further to Tulum. MarriottCancun, Director of Rooms Operations at JW Marriott Cancun Resort & Spa, responded to this review Responded 11 July 2019 Dear Kenny C Thank you for taking the time to post a review about your recent stay at the Marriott Cancun Resort. The lounge staff is the best - Yasmin, Josephat, Walter and Mayte all made our stay so nice. JW Marriott Cancun Resort & Spa: Club 91 - Read 437 reviews, view 828 traveller photos, and find great deals for JW Marriott Cancun Resort & Spa at Tripadvisor. Marriott | Marriott Bonvoy - JW Marriott Cancun, Mexico [Master Thread] - Originally Posted by theOtherHolmes Yea Titanium so would have breakfast anyway (not sure if the same as club 91). Lunch is a soup and small sandwiches and some type of hot entree. However, the Hyatt Ziva isn’t officially aligned with a World of Hyatt category, as there’s a separate award chartfor stays at the chain’s all-inclusive resorts. Tons of loungers and good service. more, Recommended experiences in and around Cancun. Cocktails in the evening. This is the version of our website addressed to speakers of English in the United States. After the 2 nights we are moving to an oceanfront suite at the RC for 5 nights. We've stayed at this JW several times and it was getting a little tired. It’s a Marriott Bonvoy category 6 property requiring 50,000 points for a standard free night redemption. The breakfast is your typical Marriott executive lounge breakfast. We also had a decent size lanai with a view of the beach. JW Marriott Cancun Resort & Spa: Excellent - See 389 traveller reviews, 741 candid photos, and great deals for JW Marriott Cancun Resort & Spa at Tripadvisor. This upscale resort is great for families, couples or singles. Some were great, some were lackluster, as to be expected. Isn't all-inclusive but has anything you could want for a price. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Cordially,Daniel AguirreFront Office ManagerJW Marriott Cancun Resort & Spadaniel.aguirre@marriott.com998-4849600, This is the version of our website addressed to speakers of English in the United States. Choose Club 91 if an all-inclusive experience is your goal. Our bathroom had a large shower, tub, separate toilet area and the standard JW toiletries (Aromatherapy Associates). My bartender Marco made me a different cocktail everyday. Review JW Marriott Cancun Resort & Spa Right in the middle of the action in Cancun’s Hotel Zone, the JW Marriott is an upscale escape that puts a premium on space and subtle luxuries. First, Marco was the best! Points people rejoice: The Hyatt Ziva Cancun fully participates in the World of Hyatt program, allowing you to earn and redeem points for stays. We will only be staying 2 nights at the JW (using 2 CC free night certs plus "hopefully" a couple of SNAs). Cold beer available at lunch, wine and cocktails in the evening. Check prices, photos and reviews. JW Lobby Bar highlights a contemporary ambiance with unique décor and spectacular ocean views. The fruit selection was poor quality. Priceline™ Guest Score [8.9 Excellent] 【 JW Marriott Cancun Resort & Spa Reviews 】 Read reviews by verified guests of JW Marriott Cancun Resort & Spa in Quintana Roo. I reported the incident to the bar staff at the adult pool area. Not heavy drinkers, a glass of wine per day, we would go to Walmart and get a bottle or two if not included in stay. Adults Only and Adult Friendly Resorts Cancun, Hotels near Cancun Airport Transportation, Hotels near (PCM) Playa Del Carmen Airport, Surfing, Windsurfing & Kitesurfing in Cancun, La Isla Shopping Village: Tickets & Tours‎, Xoximilco Cancun by Xcaret: Tickets & Tours‎, Zona Arqueologica El Rey: Tickets & Tours‎, El Parque de las Palapas: Tickets & Tours‎, Puerto Cancun Marina Town Center: Tickets & Tours‎. 95% of guests recommend this hotel . more, Lock in the lowest price from these sites. The breakfast was amazing, the infinity pool is great, the beach was clean. Overall, Crosby Street Hotel ranks significantly better than The Mark. Staff is very friendly. But I have been to other Cancún hotels and this was the cleanest!More. 216 reviews of JW Marriott Cancun Resort & Spa "Over the past several years, my wife and I have had the opportunity to stay at both the JW Marriott and the Casa Magna. Like the Ritz-Carlton Cancun, Marriott’s other, nearby flagship property, the JW Marriott Cancun Resort & Spa rates Five Diamonds from AAA. Thank you to Marco Calderon and Yosaphat for taking great care of us! Some were great, some were lackluster, as to be expected. I really wish it had a balcony, maybe some carpet. Guests can also enjoy a … Although I only booked a few days before my stay, thanks to the fact that it was the off-season, paid rates started at $264 per night for an entry -level ocean-view guest room. The therapist was very professional and the overall experience relaxing. I really wish it had a balcony, maybe some carpet. Excellent and friendly service combined with five food events daily and an open bar from 6 to 10 make this a stand out value. ... Best Cancun hotels 2019: ... J W Marriott, Cancun, Club 91 - … Lunch is a soup and small sandwiches and some type of hot entree. We stayed for 2 nights in a Club 91 room so we had access to all of the food and drink presentations. Ask rickb646 about JW Marriott Cancun Resort & Spa, Great property - highly recommend booking Club91, Ask christinemsp about JW Marriott Cancun Resort & Spa, Ask GVDM2 about JW Marriott Cancun Resort & Spa, Ask 226cyndif about JW Marriott Cancun Resort & Spa, Hotels near JW Marriott Cancun Resort & Spa, Adults Only and Adult Friendly Resorts Cancun, Hotels near Spa at the JW Marriott Cancun Resort, Hotels near Culinary Center: Restaurant and Cooking School, Hotels near (PCM) Playa Del Carmen Airport, Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Grand Fiesta Americana Coral Beach Cancun All Inclusive, We compared the lowest prices from 17 websites, We compared the lowest prices from 12 websites, We compared the lowest prices from 14 websites, Fiesta Americana Condesa Cancun All Inclusive, We compared the lowest prices from 16 websites, We compared the lowest prices from 13 websites, We compared the lowest prices from 15 websites, We compared the lowest prices from 19 websites. Service . Thank you so much again. The renovation has made this hotel even better. The chefs took our kosher diet into account and created masterpiece dishes, we were pampered! We definitely recommend getting the club 91 experience. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Located on the 14th and 12th floors of the JW Marriott Cancun Resort & Spa, Club 91 guests experience exclusive privileges and a lavish array of world-class amenities. :Louis is still king of the kitchen and the new staff are. I'd recommend more communication prior to the stay - I sent an email (because we needed to install a car seat in the Club91 van) and it took a week to respond which is sub-par for a hotel of this caliber. : Read reviews written by 10Best experts cocktails in the heart of Cancun with all the resorts... 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