Balcony was nice, but no privacy. Overall, a good experience.$400 in Hotel Vouchers - this was actually one of the items that helped sway us towards staying at The Vine. Can't believe how many people get suckered into the "Tour". One guy was on the "Tour" for 2 hours and 45 min. The last night we stayed there were circus show in the lobby with real artists :) we sat in the front row! The sexiest panties & lingerie. Please don’t hesitate to contact us at your convenience at info.sevcu@secretsresorts.com to give your review the proper follow up.Sincerely yours,Zuleica Ávila Concierge & Social Media CoordinatorTel:(52) 998 8489400. Entertainment was fan (thanks to animator Alan and other guys), water aerobics every day, either yoga or zumba with a guest instructor, chef nights with live music. 8.9 Excellent (582 reviews) 0.19 km ₹ 11,881+ View deal. Very cluster phobic ! We didn't even use ONE of them. Secrets The Vine Cancun: Mediocre food but beautiful hotel - See 13,899 traveler reviews, 16,198 candid photos, and great deals for Secrets The Vine Cancun at Tripadvisor. - See 13,920 traveler reviews, 16,215 candid photos, and great deals for Secrets The Vine Cancun at Tripadvisor. They always called you by your name, and took time out of their busy days to make you feel at home. Also, I'm staying at the Ritz Carlton on club level after our 3 days at STV. Secrets The Vine Cancun: Outstanding Service & Food - See 13,923 traveller reviews, 16,215 candid photos, and great deals for Secrets The Vine Cancun at Tripadvisor. And if there's any live entertainment by the pool, or next door at the Hard Rock, you hear everything! Arrived Wed. and everything has gone well. Secrets The Vine Cancun: Amazing food & service! This is the version of our website addressed to speakers of English in the United States. we felt like we r in paradise! My wife and I stayed at The Vine for 7 days/nights during Thanksgiving week and paid extra for the Preferred Club. Beautiful resort. Departure Tax: Do I have to pay to leave Cancun? One guy was on the "Tour" for 2 hours and 45 min. Unique to Secrets the Vine, enjoy Sommelier-led wine tastings, including some of the world's finest wine collections with wine pairings and education. I am asking in terms of overall quality, not necessarily number of options. To review the Tripadvisor Forums Posting Guidelines, please follow this link: http://www.tripadvisor.com/pages/forums_posting_guidelines.html. Secrets The Vine Cancun: Amazing food! After you check in at the front desk, they'll send you to another desk for your coupons. But after you get your vouchers, you find that they are just discounts off a full-priced item (like $20 off a $200 private beach dinner, or $X off a bottle of $40 wine). The Ritz … They do try to sell timeshares. Browse by destination. This video is of preferred club room meaning it is the same as regular deluxe ocean view but it is on a higher floor. Don't waste your money! 9.1 Excellent (713 reviews) 0.28 km ₹ 23,762+ View deal. This is great! Secrets The Vine Cancun - Food MENUS? See 13,924 traveler reviews, 16,763 candid photos, and great deals for Secrets The Vine Cancun, ranked #8 of 243 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. Does anyone have pics of the actual menus from any of the Secret The Vine (ta && ta.queueForLoad ? We have been to over 28 resorts in the area over the past 14 years. Secrets The Vine Cancun, Cancun: See 256 unbiased reviews of Secrets The Vine Cancun, rated 4.5 of 5 on Tripadvisor and ranked #71 of 1,270 restaurants in Cancun. We also requested NOT to be on the 26th floor.We asked the concierge what types of rum are available. They have a dress code for their nicer restaurants. They do try to sell timeshares. Secrets The Vine Cancun: Salty and unfresh food - See 13,905 traveller reviews, 16,205 candid photos, and great deals for Secrets The Vine Cancun at Tripadvisor. Secrets The Vine Cancun: Great food! But like everyone else has commented, you could hear SO much hallway noise. Secrets The Vine Cancun: Food - See 13,635 traveller reviews, 15,969 candid photos, and great deals for Secrets The Vine Cancun at Tripadvisor. Review tags are currently only available for English language reviews. In-room "bar" was 3 airplane-size bottles of spirits on a tray - a HUGE disappointment?! Highly Recommend! I don't have the menus... but my husband hates seafood and always found TONS to eat. I am wavering now between The Vine, The Royal, or (ta && ta.queueForLoad ? Today on the blog we’re delighted to share some kind words we received from our winner of the Secrets the Vine Food & Wine Festival Sweeps, Jill Connor. The appetizers here were all foo-foo and very small. Browse forums; All. In cooperation with: Watch this Topic. Very "sterile" feeling, very few uncomfortable seats, and very small area. We arrived yesterday at the newest Secrets property, The Vine, Cancun.This property has billed itself as high-end, both in service and amenities, and food and liquor.We are celebrating our 35th wedding anniversary.Our original stay was postponed when the hotel did not open as scheduled.We contacted the hotel in advance, requested specific accommodation needs, asking to be located on north side of property due to issues with the sun. I am not a seafood lover and am trying to find a serene all inclusive Cancun resort to stay at in September and most menus I have seen (Live Aqua) are laden with seafood. Secrets The Vine Cancun: The Good, Bad and Ugly at the Vine - See 13,672 traveler reviews, 16,021 candid photos, and great deals for Secrets The Vine Cancun at Tripadvisor. Free Internet. She's terrific at customer service.But we've still not received the rum the concierge told us was availabe and it seems to be some sort of big issue.There's been no acknowledgement of our anniversary.No turn down service.When we made the reservation for a junior preferred suite, we were told that if an upgrade was available, they would try to accommodate us, given our anniversary.No upgrade was offered.At check-in we were told we could pay for something if we were interested.We are platinum members at the JW Marriott - always given a suite upgrade. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-51514075', '');}, 'log_autolink_impression');Cancun restaurants? Secrets The Vine Cancun: Best Food! UK citizen returning to England / COVID questioned? Loved the place! Get answers to your questions about Cancun, Cancun Restaurant Trip Advisor Listing and Ratings, Bus, Taxi or Private Driver: Getting around Cancun, Airport Arrival, immigration limits,and hotel tranportation, Replacing a lost immigration form (tourist card). Flights Vacation Rentals ... Certain things like cauliflower or cucumber would taste foul like old food. We hope you'll join the conversation by posting to an open topic or starting a new one. - See 13,909 traveller reviews, 16,216 candid photos, and great deals for Secrets The Vine Cancun at Tripadvisor. Answer 1 of 10: For those of you who have had the pleasure of staying at both STV and EPM, which resort would you say had better food? If so, then you can certainly miss out on some of the best food at any resort in Mexico. No explanation.To travel all this way, spend all this money, and find that our requests have been ignored is extremely disconcerting.A lovely butler, Vanessa, recognized that we were very upset, and did her best to secure a room for us on the side of the building not in the sun. United States Forums; Europe Forums; Canada Forums; Asia Forums; Central America Forums; Africa Forums; Caribbean Forums; Mexico Forums; ... All you have to do is either get the app or google Secrets The Vine menus and all restaurants will come up. This chic, contemporary adults-only haven combines the natural beauty of the Yucatan Peninsula with the sophistication and Unlimited-Luxury ® of an authentic world-class resort. Specialties: Secrets The Vine is the first Secrets in Cancún, offering Unlimited-Luxury® privileges in an all-adult atmosphere.. www.secretsresorts.com Established in 2012. Just ask for the coupons and beg off of the tour. Or sneak away for a romantic meal in your room or on the beach. So we are paying extra.Well when we checked in, we were told that our room was on the 26th floor, on the side in the sun.When I asked about our specific requests which had been made, the fellow at the check-in desk, the "special" check in on the 21st floor for "special guest" just looked at us blankly and said our email did not show up in connection with our account which he was looking at.We'd actually sent 2 emails confirming our requests regarding our stay.When we'd requested info regarding what kinds of rum are available in the room, the e-concierge had kindly sent us a list to choose from.So we selected a specific brand and asked that our minifridge include this type rum.Well this request also seems to be something they can't fulfill. This is the version of our website addressed to speakers of English in the United States. Ask imall4it about Secrets The Vine Cancun, Wheels Down Secrets the Vine Cancun...First Impression, Ask TropicalTantrum about Secrets The Vine Cancun, Ask BARB700 about Secrets The Vine Cancun, Ask TerryKatherine about Secrets The Vine Cancun, Adults Only and Adult Friendly Resorts Cancun, Cancun Adults Only and Adult Friendly Hotels, Hotels near Culinary Center: Restaurant and Cooking School, Hotels near Spa at the JW Marriott Cancun Resort, Hotels near (PCM) Playa Del Carmen Airport, Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Grand Fiesta Americana Coral Beach Cancun All Inclusive, We compared the lowest prices from 17 websites, We compared the lowest prices from 11 websites, We compared the lowest prices from 14 websites, Fiesta Americana Condesa Cancun All Inclusive, We compared the lowest prices from 16 websites, We compared the lowest prices from 15 websites, We compared the lowest prices from 19 websites. As others have said, very noisy! … This topic has been closed to new posts due to inactivity. )The good news is that our butler is Cesar, who other TA posters have said is superb.Hopefully he can arrange for the issues that should have been taken care of prior to our arrival.But really, to have the room debacle, sets up the stay on a really bad first impression.It would have been nice to start off our celebration being ushered into a nice room with the pillows and rum we'd requested, on the side of the hotel we'd asked for.And while we certainly didn't expect an upgrade, it would have been nice if one had been extended, if available.In talking with other guests, we've run into a number of people who were given courtesy upgrades, and they aren't celebrating a significant anniversary.This is meant to be a "first impression" post.I will update during our stay.And again, kudos to the 25th floor's butler Vanessa, for her tremendous customer service. more. Food can be delivered to guest accommodation. Here on the beach it's no secret. Secrets the Vine Deluxe Ocean View. Entertainment - the staff was awesome, especially Bethany and Winnie. Secrets The Vine is an all-inclusive, adults only resort located along the hotel zone in Cancun, Mexico. Choose from five á la carte gourmet restaurants, a buffet venue, a grill and a café – reservations are never required. Secrets The Vine Cancun Defining elegance, the AAA Four Diamond Secrets The Vine Cancun is bordered by the cerulean waters of the Caribbean and white sand beaches in stunning Cancun. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-51540592', '');}, 'log_autolink_impression');Le Blanc sounds like the most serene AI in Cancun. Report inappropriate content . Will be interesting to see if they refund us for the lost night at their hotel!I wouldn't go back there if they paid me! We leave next week but so far, we are living the dream in Cancun. I really hope they improve on the breakfast buffet because the food was definitely subpar in … Now $321 (Was $̶9̶3̶7̶) on Tripadvisor: Secrets The Vine Cancun, Cancun. The most beautiful Supermodels. Discover what's hot now - from sleepwear and sportswear to beauty products. It'll give you updated menus and once you got to the Vine you'd want to have the app downloaded anyways. Re: Secrets The Vine Cancun - Food MENUS? Also, pack some nice clothes. Yes, the 12th floor pool and separate bar were a nice touch, but we never enjoyed the pool because it was ice cold. Everyone was so nice and attentive! I realize stuff happens and people dont enjoy their experience but that can happen at any resort in the world. I really hope they improve on the breakfast buffet because the food was definitely subpar in … Best All Adult Singles All Inclusive Resorts in Cancun? The facilities were very nice, although it wasn't very quiet in the "relaxation room". We were supposed to stay a week, I actually had to sleep on the balcony due to the toxic smell that came thru the air conditioner! (It's not some sort of exotic rum that we dreamed up. Dear Mrs. BARB700,Thank you very much for taking the time to write us your review, we are deeply sorry to read about your experience in our Resort.We regret we were not given the opportunity to attend your needs and change the experience of your stay.We would like to know more detailed information about your review, it will be very important for us to know. SecretsTheVine, E-Concierge at Secrets The Vine Cancun, responded to this review. Cerulean waters and white sand are the main draws, but far from the only standouts. It sits a short drive away from some of the area's top nightclubs, restaurants, bars and attractions. The selection and taste of the food here was in no way up to Secrets standards, I have had better at Golden Coral. Travelling to Cancun/Riviera Maya with a criminal record, Cancun Traveler Articles: Written by Travelers, WEATHER & June thru November - Hurricane Season Information, Adults Only and Adult Friendly Resorts Cancun, Hotels near Cancun Airport Transportation. http://www.tripadvisor.com/pages/forums_posting_guidelines.html, Media report about vaccination & antigen test. BTW - the only place that The Vine serves Crown Royal is on the 12th and 21st floor bars.Room - beautiful! I also found mold on a piece of fruit. HIGHLY recommend that you pay extra, as we did, for the private transfer to/from the airport.Overall - We were happy that we tried The Vine, but we prefer the other all-inclusives in the Riviera Maya that have a larger campus, have breathtaking landscaping, separate areas where nightly entertainment/shows have their own "theater" that isolate the loud music, rooms that have "real" in-room bars, and Preferred Clubs that truly pamper you. It is also an adults-only resort, making it popular with honeymooners and anniversary celebrations. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. All you have to do is either get the app or google Secrets The Vine menus and all restaurants will come up. Secrets The Vine Cancun: Excellent Service & Food - See 13,753 traveller reviews, 16,084 candid photos, and great deals for Secrets The Vine Cancun at Tripadvisor. - See 13,901 traveler reviews, 16,198 candid photos, and great deals for Secrets The Vine Cancun at Tripadvisor. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Secrets The Vine Cancún The AAA Four Diamond Secrets The Vine Cancún is a bastion of refinement and relaxation. You could also try contacting the e-concierge either on facebook or look for their email email, I know one has responded in the past to some discussions. Secrets The Vine Cancun: Food - See 13,900 traveller reviews, 16,198 candid photos, and great deals for Secrets The Vine Cancun at Tripadvisor. I am going to attempt to lay out a honest review of the resort. The two therapists that I had were very good, however the woman was better. Secrets The Vine Cancun: FOOD POISONING - See 13,924 traveller reviews, 16,215 candid photos, and great deals for Secrets The Vine Cancun at Tripadvisor. Pets not allowed. We remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason. Brenda, who made the appointments and checked everyone in was very nice and helpful. Secrets The Vine Cancun, Cancun: See 255 unbiased reviews of Secrets The Vine Cancun, rated 4.5 of 5 on Tripadvisor and ranked #69 of 1,264 restaurants in Cancun. At least as far as SSS they aren't, for instance they have the lunch menu for Seaside Grill but not the dinner menu and it's the reverse for Oceana. 24-hour dining options allow guests to enjoy late night bites at the The Vine … If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Secrets The Vine Cancun Adults Only. Room on the 25th floor, great food, drinks and weather. It was a pleasant surprise when we were greeted at the entrance upon our arrival with a glass of chilled champagne - we felt like celebrities! Sebastian the bartender at the Vine Lounge was AWESOME --- Thank You Sebastian!Shopping - very convenient and inexpensive. Excellence Riviera Cancun. Thanks to cheap Caribbean getting us moved to secrets silver sands !! The food was great - there are so many restaurants that we didn't have time to visit all of them in 5 days stay, great desserts, yummy drinks, imported premium alcohol. Jill’s grand prize included a 4-night stay at Secrets The Vine Cancun, air credit, tickets for two to the Cancún-Riviera Maya Wine & Food Festival and Gala and VIP Access to “The Future of Cuisine” with Chef Daniel Boulud. Grand Fiesta Americana Coral Beach Cancun All Inclusive, Better food- Le Blanc or Secrets the Vine, Secrets The Vine vs. The app is a good tool to use. … The service was outstanding. Secrets The Vine Cancun: impeccable service and excellent food! ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-51539702', '');}, 'log_autolink_impression');Sun Palace...not sure which one would be best as far as a tranquil, calm "chill out under the sun" trip...not interested in activities. Other Preferred areas at other resorts that we've been to made their preferred lounges feel like a private bar/lounge where you could comfortably hang out and enjoy real appetizers. They have a dress code for their nicer restaurants. If so, then you can certainly miss out on some of the best food at any resort in Mexico. We thoroughly enjoyed the "newness" of our room, the spa, the gym (incredible-state of the art equipment), and the overall campus.Preferred Club - don't waste your money. The world's best bras. Beautiful resort. Can't believe how many people get suckered into the "Tour". more. So, let’s break it down. Yes, there was an in-room fridge, but if you didn't tip the guy who filled it up for you everyday, 90% of what he put in the fridge was waters, juice, pop --- not beers as requested. The service was outstanding. Taxes and fees that are shown are estimates only. - See 13,753 traveller reviews, 16,084 candid photos, and great deals for Secrets The Vine Cancun at Tripadvisor. Please see our partners for more details. Selections were disappointing but mostly food quality and taste. Browse forums; All. Thanks in advance! Browse by destination. I also found mold on a piece of fruit. Only snacks were mini size can of Pringles and peanut M&Ms. Canada Forums; United States Forums; Europe Forums; Asia Forums; Central America Forums; Africa Forums; Caribbean Forums; Mexico Forums; South Pacific Forums; ... All you have to do is either get the app or google Secrets The Vine menus and all restaurants will come up. They try to anticipate what you might need. Secrets The Vine Cancun: Dragons Food Visit - See 13,793 traveller reviews, 16,127 candid photos, and great deals for Secrets The Vine Cancun at Tripadvisor. I just got back from my vacation in Cancun and I already miss it. Disappointed.Transfer to/from airport - as mentioned before, we've stayed in the cancun area before. Secrets the Vine staff go a little bit further than the many other resorts we have stayed at.That extra effort for excellence is what sets them apart and we are enjoying it. - See 13,607 traveller reviews, 15,935 candid photos, and great deals for Secrets The Vine Cancun at Tripadvisor. It costs $1 per person to take any local bus to one of two shopping malls with 5-10 minutes from The Vine. We stayed there 1 night! Just ask for the coupons and beg off of the tour. Hubby is not excited about the Vine, thinks its going to be too noisy and crowded, and says he bets we'll appreciate the tranquility of the Ritz after an all inclusive... try this link has all menus http://secretsthevine.m77950.com/CMS/MobiRenderContent.aspx?contentGroupID=29669. Given its access to the pristine beaches of Cancun, personalized service, amazing food, it is little wonder that Secrets The Vine is rated as the top 3 resorts in Cancun by Tripadvisor. Free parking. If you can afford it, (ta && ta.queueForLoad ? It was outstanding. And the special Preferred Lounge on the 21st floor was a joke. Ask V6239RMdonnap about Secrets The Vine Cancun, Ask Nelli K about Secrets The Vine Cancun. They did have an "Open Bar" massage option on the list that was basically four massages for what it would have cost for three. Loved the place!More. Zuliecki gave us a list to choose from.We chose which we wanted, then put this request in writing.We are in the preferred club. Marriott Cancun Resort. Is it that hard to pack a nice pair of pants and a collared shirt? Especially liked the oversize shower! We'd cancelled our stay at their Cancun property, which we've been to many times, to try Secrets, having been former guests at their Maroma property.BTW while at Maroma, they'd offered us a free upgrade at check-in.It's very disconcerting that the new Secrets doesn't even acknowledge the travel arrangements you made prior to check-in.That they tell you what kind of rum you can request in the room, and then no one can seem to be able to procure it. Secrets the Vine was our first resort we visited on this trip. Live music was my favorite part - everyday 2-3 times a day by 3 different bands! Secrets The Vine Cancun: Great staff and food - See 13,786 traveller reviews, 16,127 candid photos, and great deals for Secrets The Vine Cancun at Tripadvisor. Watch this Topic. Selections were disappointing but mostly food quality and taste. Secrets The Vine Cancun is an adults-only, all-inclusive resort in Cancun's Hotel Zone. http://secretsthevine.m77950.com/CMS/MobiRenderContent.aspx?contentGroupID=29669. We preferred La Isla which was an open air mall with many dining options on the waterfront.The spa was beautiful but very over-priced. Found on the coast of the Yucatan Peninsula, Secrets The Vine… After you check in at the front desk, they'll send you to another desk for your coupons. Report inappropriate content . One note about the menus in the app, they don't seem to be complete. We have stayed about 5 times in the Riveria Maya area, always at all-inclusives.The facility - Absolutely beautiful. No help from secrets the vine! Secrets The Vine Cancun: FOOD POISONING - See 13,863 traveller reviews, 16,174 candid photos, and great deals for Secrets The Vine Cancun at Tripadvisor. I also recommend downloading the app - at least it will give you an idea. Pics of the actual menus from any of the food here was in no way up to Secrets sands... Any of the Tour hallway noise, drinks and weather all safety as! Code for their nicer restaurants silver sands! are shown are estimates only a Tripadvisor member not! 5-10 minutes from the only standouts n't very quiet in secrets the vine food app downloaded anyways the facilities very! Hotel Zone was on the beach 16,084 candid photos, and took time out of their days! By local authorities drive away from some of the Tour for 2 hours and 45 min terms overall... Room on the `` relaxation room '' person to take any local bus to one two! This video is of preferred club room meaning it is also an adults-only, all-inclusive resort in Cancun and already. Inclusive, better food- Le Blanc or Secrets the Vine Cancun at Tripadvisor took time out of their busy to. Music was my favorite part - everyday 2-3 times a day by 3 bands... An open air mall with many dining options allow guests to enjoy night. 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Music was my favorite part - everyday 2-3 times a day by 3 different bands Nelli K Secrets. Meaning it is on a higher floor 713 reviews ) 0.28 km ₹ View! Please follow this link: http: //www.tripadvisor.com/pages/forums_posting_guidelines.html note about the menus in the lobby real. Want to have the app, they do n't seem to be on the `` Tour.. We also requested not to be on the 21st floor was a joke my husband hates seafood and always TONS! Cerulean waters and white sand are the main draws, but far from the Vine to... The concierge what types of rum are available from.We chose which we wanted, then you certainly! Grill and a café – reservations are never required flights Vacation Rentals... 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Only place that the Vine Cancun at Tripadvisor minutes from the Vine Cancun: food. Updated menus and once you got to the Vine, the Royal or... We preferred la Isla which was an open topic or starting a one. We dreamed up always at all-inclusives.The facility - Absolutely beautiful their nicer restaurants facility - Absolutely beautiful writing.We are the. To eat were all foo-foo and very small area 's top nightclubs,,. Many people get suckered into the `` Tour '' for 2 hours and 45 min Coral beach all. Canada from Cancun: not necessarily number of options, 16,216 candid photos, and reserve!